Murray says Dorm Crew divides up the cleaning with custodians according to the labor they have available.

"We could still use more workers, but at least we're able to get to what we assign ourselves," she says.

Some students, however, say visits from dorm crew are still infrequent.

"I've only seen someone from Dorm Crew come in once," says Byram P. Karanjia '04, who lives in Grays Hall. "There's always weird flecks of brown material on our sink. It's all dusty around the toilet. There's hair all over the bathroom floor."

But while Dorm Crew officials acknowledge some kinks in the new system remain, they say this year is a vast improvement over last year.

"When all the changes came in we needed adjustment time," Feliciano-Santos says. "Last year was our adjustment time."

Wolfreys says he has got the e-mails to demonstrate Dorm Crew's success.

"We've already had 150 compliments e-mailed to us this year," he says. "That's far more than we have ever received before."