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The Party Lines Vs. From the Ranks

From the Ranks:

"It was necessary to do because of the central needs of compliance and Y2K, but it has not been a time-saver. It has the potential to be a wonderful system, but we aren't there yet."

--Gayle S. Wolf, senior financial manager in the cellular biology department

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Harvard Business School:

The Party Line:

"It was a difficult project, but the transaction systems are working well.

Relative to other projects that I've been involved with, it went as well as possible... We actually haven't had that many major challenges at the B-school. Are they perfect? No. Are they functional and working? Yes."

-- Donella M. Rapier,

chief financial officer

From the Ranks:

"My assistant uses it. I don't think she likes it at all. I've heard a lot of complaints."

--Jerry R. Greene, Leverett Professor in the University and Wells Professor of

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