"Because of contract negotiations, I haven'tbeen able to finish what I started," he says.

Indeed, in the five years since the report,according to both administration officials and theguards themselves, the situation has not improved.

Although Marshall's 1993 report recommendedthat the University "ensure that adequate guardtraining is planned and is accomplished,"officials admit that has not happened so far.

Riley says he wants to train guards moreeffectively-by writing a standard guard manual foruse in all Harvard buildings, by teaching them theskills necessary for patrols.

"I'd like to get them 40 hours of training," inaddition to training on the job, Riley says.

The last guard, hired in 1990, received CPRcertification and the American Red Cross FirstResponder training-essentially an advancedfirst-aid course.

And in the summer of 1997, the Universityrequired all guards to receive what several called"sensitivity" training, aimed at helping theguards to function in a multicultural communitylike Harvard.

That, according to Cavanaugh, who now guardsLowell House, has been the extent of hisinstruction over the last nine years.

And he says that the University has notprovided guards with the opportunity to re-certifytheir CPR training. According to the Red Cross,adult CPR certification is not valid after oneyear.

"I haven't been re-certified in two years,"Cavanaugh says.

Communication problems remain, and at least oneHUPD source says these problems have resulted intension between the HUPD officers and the guards.

The two groups remained separated by differentradio frequencies. While HUPD operates on aprimary frequency of 471.0625 Megahertz, thesecurity guards are on a separate frequency.

"What if there's a problem or somebodysuspicious? We may know too late," says oneover-night river House guard.

Riley says that the same HUPD dispatchermonitors both police and guard frequencies and canpatch the two together when emergencies occur.

Attitude Problems