Wesley T. W. Shih '01, who lives in Cabot House, says his roommates have resorted to cleaning on their own.
"We just do it every couple weeks, he says. "We generally don't wash the shower, but we scrub the sinks."
Students say their complaints have been honored courteously and promptly.
"I was impressed by their responsiveness," says Marvin B. Tagaban '00, a Pforzheimer resident who e-mailed a complaint. "Within a couple of days a guy came and cleaned it up."
But that responsiveness intensifies the problem, diverting workers from their normal routes.
"You could argue it's not actually fair, because people who don't call don't get [their rooms] cleaned as quickly, but we want to take care of the biggest problems," Sunderson says.
Money Matters
Read more in News
Students, Employees Sort Trash for AuditRecommended Articles
-
Leverett House Drops Dorm Crew and Outsources CleaningAfter a semester of infrequent and unpredictable cleanings, bathrooms are finally looking presentable in Leverett House--but the dirty work is
-
Dorm Crew Slump Leads Quincy to Hire JanitorsThe bathrooms in Quincy House have a new look--a clean one. Following the lead of Leverett House last week, Quincy
-
Mather House Outsources to UNICCOFollowing the lead of Leverett and Quincy Houses, Mather House announced yesterday that it will outsource a portion of its
-
Dirty Work?: Dorm Crew Enjoys ResurgenceIt was not a pretty sight. When Dorm Crew suffered from labor shortages last year, the Adams House bathroom of
-
Cleaning Up Dorm CrewIn Greenough they do it. In Mather and Currier they do it. They are Harvard’s professional staff of janitors, but