About two years ago, the Harvard Computer Society held a highly-advertised one-day training program for people interested in using the Web.

Although the event was geared toward students, 300 faculty and staff showed up, according to Lopez.

"Faculty and staff are hungry for this stuff," he says.

Professor of Comparative Religion and Indian Studies Diana L. Eck raised the issue of centralized training at October's faculty meeting, asking whether there is a place faculty and staff can learn how to create Web pages.

Steen told The Crimson that HASCS has a step-by-step guide to creating Web pages on its own Web site, and also advertises monthly training classes for faculty and staff.

For more intensive projects, HASCS has a three-person Instructional Computing Group (ICG), whose purpose is to facilitate the efforts of professors who want to put their classes on-line.

"The idea is to provide a mechanism whereby people in the departments can become proficient and make their decisions," Martin says.

The ICG has been particularly successful in helping large classes set up paper-less classrooms by placing material like syllabi and lecture notes on-line.

Steen attributes the Faculty's lack of knowledge of where to turn for help to problems HASCS has in reaching the community.

"We've tried [to communicate]," Steen says.

But he adds there is a catch-22. HASCS recently finished a project to put documentation on-line, but if users do not know how to access the Web, the documentation does them no good.

According to Rick Osterberg '96, HASCS' coordinator of residential computing support, HASCS is trying to make its function clearer to the community.

"In years past, there was a perception from our user base that here's this secret organization...when they just didn't understand what we were doing," Osterberg says.

Steen says he is currently looking for a director of communications to help solve some of these problems.

Centralized coordination has also been difficult on a University-wide basis.